ISMS Copilot Docs

Pay by invoice (Business and Unlimited annual)

Request invoice and bank-transfer billing for ISMS Copilot Business annual or Unlimited annual. Cards stay the default on every other plan.

Bank transfer is available on Business annual and Unlimited annual, on request. Every other chat plan checks out with a card. Monthly invoice is on request only, not this default path.

This is for finance teams that cannot pay SaaS on a corporate card. It is not a checkout option on the $20 to $100 plans.

Unlimited is the $1,000/month self-serve top chat plan ($10,000/year). Card checkout is in the app. Use this form for Unlimited annual bank transfer. Do not treat this page as a card checkout.

The same request form also covers heyGRC Business annual and Platform embed Scale annual. Starter, Pro, Entry, and Growth stay on card checkout.

How to request it

  1. Create the matching free account first, with the billing email you want on the invoice:
  2. Open the pay by invoice form. Do not use the generic contact-support form for this.
  3. Choose the product, then add legal name, address, two-letter country code (not GB), VAT if you have one, and optional purchase-order number. For Unlimited annual, name Unlimited annual in the request when that SKU is offered.

We send a Stripe invoice in EUR:

ProductAnnual invoice (before tax)
ISMS Copilot chat, Business€2,000
ISMS Copilot chat, Unlimited€10,000
heyGRC, Business€2,988
Platform embed, Scale€17,988

Pay it with the bank details and reference on that invoice. Do not wire to any other account.

Vendor master data (legal entity, address, VAT) lives on the Trust Center vendor page. We do not publish a company IBAN. Stripe issues the funding instructions per customer.

What happens next

  • Stripe emails the invoice (Net 30) with SEPA credit-transfer instructions.
  • Access stays on the current free or unpaid tier until the invoice is paid. Unpaid invoices do not entitle the plan.
  • After payment, chat becomes Business or Unlimited (whichever you requested), heyGRC becomes Business, or embed becomes Scale.
  • Next year Stripe sends a new invoice. Payment is still a bank transfer you initiate. It is not a card auto-charge.

UK customers pay through Paddle, not this path. See the UK subscription page.

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