Use web research in chat
Grounded web research for current public facts on eligible plans. Free and Essential are excluded; ADP limits general discovery.
ISMS Copilot can pull current public web evidence when a question needs facts that are not in the built-in framework knowledge (regulatory news, company pages, a URL you paste). Retrieved pages are labeled as evidence; the normal chat or Beyond model then answers from that evidence plus your workspace context.
Eligibility
| Account | Web research |
|---|---|
| Free | Not available |
| Essential (grandfathered) | Not available by default (Plus+ feature) |
| Plus+ (and Plus trial) | Available |
| Advanced Data Protection ON | General / company discovery unavailable until the product’s EU web-discovery posture allows it; exact page or document analysis can still run on the EU path |
If you are over your 4-hour usage window on a paid overflow path, web research may pause until the window resets (extra-usage mode).
How to trigger it
- Use Plus or higher (or an active Plus trial).
- Ask a question that needs current public information, or explicitly say you want a web search.
- Optionally paste a public URL; the product can offer scopes such as research the company, analyze only the page, or treat it as a document.
- Watch for research status in the thread, then verify any linked sources yourself.
There is no separate “always-on web RAG memory.” Research runs for the turn that needs it.
What it is not
- Not a replacement for ISO/SOC/GDPR framework injection (stable control language still comes from product knowledge).
- Not available as a Free-tier feature.
- Not “always Anthropic-native browsing.” Discovery and fetch are a governed path (including Mistral discovery for eligible non-ADP traffic and an EU fetcher for page content). Details and subprocessors live on the Trust Center.