Бібліотека промптів для відповідності DORA
Ця бібліотека промптів допомагає фінансовим установам відповідати вимогам Digital Operational Resilience Act (DORA) — постанови ЄС, що встановлює комплексні вимоги до управління ІКТ-ризиками для фінансового сектору. Використовуйте ці промпти з ISMS Copilot для створення рамок, політик та документації, що відповідають DORA.
Про цю бібліотеку промптів
Ця бібліотека промптів допомагає фінансовим установам відповідати вимогам Digital Operational Resilience Act (DORA) — постанови ЄС, що встановлює комплексні вимоги до управління ІКТ-ризиками для фінансового сектору. Використовуйте ці промпти з ISMS Copilot для створення рамок, політик та документації, що відповідають DORA.
DORA поширюється на кредитні установи, платіжні установи, інвестиційні фірми, постачальників послуг з криптоактивами, страхові компанії та критичних постачальників ІКТ-послуг третіх сторін. Переконайтеся, що DORA застосовується до вашої організації, перш ніж впроваджувати ці промпти.
Як користуватися цими промптами
Замінюйте [текст у квадратних дужках] на специфічні дані вашої організації. Почніть з промптів для визначення обсягу та оцінки, потім переходьте до розробки політик та впровадження. Завантажте наявні оцінки ризиків або ІКТ-політики для контекстно-залежних результатів.
Оцінка відповідності DORA
Визначення застосовності та обсягу DORA
Assess DORA applicability to our organization:
Organization type: [credit institution/payment firm/investment firm/crypto-asset service provider/insurance undertaking/ICT third-party provider]
EU presence: [EU-established/branch in EU/providing services to EU financial entities]
Activities: [describe financial services provided]
Determine:
- Which DORA chapters apply to us (ICT risk management, incident reporting, resilience testing, third-party risk, information sharing)
- Whether we qualify as critical ICT third-party provider
- Proportionality considerations (small, non-interconnected firm provisions)
- Key compliance deadlines and phase-in timelines
Provide a DORA scope statement and compliance roadmap.Аналіз прогалин щодо стовпів DORA
Conduct a gap analysis of our current ICT risk management against DORA's five pillars:
Current state:
- ICT risk management: [describe current practices]
- Incident management: [current incident response and reporting]
- Resilience testing: [current testing activities]
- Third-party risk: [vendor management practices]
- Information sharing: [participation in threat intelligence]
For each DORA pillar, provide:
- Key regulatory requirements
- Our current compliance level (Compliant/Partial/Non-compliant)
- Specific gaps and missing controls
- Risk rating (Critical/High/Medium/Low)
- Remediation recommendations
- Estimated effort and timeline to compliance
Prioritize by deadline: DORA has been in effect since January 17, 2025.Рамка управління ІКТ-ризиками (Розділ II)
Політика управління ІКТ-ризиками
Create a comprehensive ICT Risk Management Policy aligned with DORA Article 6:
Organization: [name and type]
ICT environment: [systems, infrastructure, critical services]
Policy sections:
- Governance structure (roles of management body, CIO/CISO, risk functions)
- ICT risk identification, classification, and assessment
- Protection and prevention measures
- Detection capabilities and monitoring
- Response and recovery procedures
- Learning and evolving (lessons learned, continuous improvement)
- Communication and reporting (to management body, supervisory authority)
- Integration with overall risk management
- Proportionality and risk-based approach
Ensure alignment with DORA Articles 5-16 and supervisory expectations.Інвентаризація та класифікація ІКТ-активів
Develop an ICT asset inventory and classification scheme per DORA Article 8:
Our ICT landscape:
- Applications: [list business-critical applications]
- Infrastructure: [data centers, cloud services, networks]
- Data repositories: [databases, data warehouses]
- Third-party services: [critical ICT providers]
For each asset category, provide:
- Inventory template (asset ID, description, owner, location)
- Classification criteria (criticality, confidentiality, availability requirements)
- Interdependencies and connections
- Business impact if unavailable
- Recovery time objectives (RTO)
- Supporting documentation requirements
Create a register template suitable for ongoing maintenance and supervisory review.Бізнес-безперервність та аварійне відновлення
Create ICT business continuity and disaster recovery plans meeting DORA Article 11:
Critical functions: [list regulated/critical business functions]
Dependencies: [ICT systems supporting each function]
Risk scenarios: [cyber attacks, system failures, provider outages]
For each critical function, develop:
- Impact analysis (RTO, RPO, criticality)
- Recovery strategies (failover, backup systems, manual workarounds)
- Activation criteria and decision-making
- Communication plan (internal, customers, authorities)
- Testing requirements (frequency, scope, scenarios)
- Plan maintenance and update procedures
Address DORA-specific requirements: severe ICT-related incidents, third-party provider failures, business continuity policy review by management body.DORA вимагає схвалення керівним органом та щорічного перегляду рамки управління ІКТ-ризиками. Переконайтеся, що управління та нагляд задокументовані у всіх ваших політиках та планах.
Управління ІКТ-інцидентами (Розділ III)
Процедура класифікації та звітування про інциденти
Develop an ICT incident classification and reporting procedure per DORA Articles 17-20:
Incident categories we may face:
- Cyber attacks: [ransomware, DDoS, data breaches]
- System outages: [application failures, infrastructure downtime]
- Data integrity issues: [data corruption, unauthorized changes]
- Third-party failures: [critical provider outages]
Create:
- Incident classification scheme (major incidents requiring supervisory notification)
- Materiality thresholds aligned with RTS (clients affected, duration, data impact, reputational damage, financial losses)
- Initial notification timeline (4 hours for major incidents in some jurisdictions)
- Intermediate and final report timelines
- Root cause analysis requirements
- Integration with existing incident response (CSIRT, SOC)
Template notification reports for competent authorities using prescribed formats.Процедури реагування та відновлення після інцидентів
Create ICT incident response procedures aligned with DORA Article 17:
Response team structure:
- Incident commander: [role]
- Technical team: [security, operations, applications]
- Communications: [internal, external, regulatory]
- Legal and compliance: [DPO, legal counsel, compliance]
Procedure elements:
- Detection and alerting mechanisms
- Initial assessment and classification
- Containment and eradication steps
- Recovery and restoration
- Evidence preservation (forensics)
- Communication protocols (supervisory authority, clients, media)
- Post-incident review and lessons learned
- Integration with GDPR breach notification (if applicable)
Address DORA-specific elements: voluntary incident reporting to CSIRT network, cross-border cooperation with other authorities.Тестування цифрової операційної стійкості (Розділ IV)
Програма тестування стійкості
Design a digital operational resilience testing program per DORA Articles 24-26:
Our risk profile:
- Organization type: [if significant/critical financial entity]
- ICT complexity: [systems, outsourcing level]
- Threat landscape: [relevant cyber threats]
Testing program components:
1. Basic testing (all entities):
- Vulnerability assessments: [frequency, scope, tools]
- Open source analysis: [threat intelligence, vulnerability databases]
- Network security assessments: [external/internal penetration testing]
- Gap analyses: [control assessments]
- Physical security reviews: [data centers, offices]
- Questionnaires and scanning: [security posture reviews]
- Source code review: [critical applications]
- Scenario-based testing: [business continuity, disaster recovery]
- Compatibility testing: [software upgrades, patches]
- Performance testing: [capacity, stress testing]
2. Advanced testing (for significant entities):
- Threat-Led Penetration Testing (TLPT): Red team exercises simulating real attacks
- TLPT scope, frequency (every 3 years), and methodology
- Use of TIBER-EU or equivalent framework
- Internal vs. external testers
- White team coordination and safeguards
Create testing schedule, scope definitions, and deliverable requirements.Менші, не пов'язані між собою фірми можуть скористатися положеннями про пропорційність. Адаптуйте свою програму тестування до розміру, профілю ризиків та складності вашої організації, а не впроваджуйте всі елементи.
Управління ІКТ-ризиками третіх сторін (Розділ V)
Рамка управління ІКТ-ризиками третіх сторін
Create an ICT third-party risk management framework per DORA Articles 28-30:
Our third-party landscape:
- Critical ICT providers: [cloud, data centers, payment processors, software vendors]
- Supporting providers: [less critical services]
- Contractual arrangements: [describe current contracts]
Framework elements:
1. Third-party risk strategy (Article 28):
- Risk assessment criteria and methodology
- Due diligence requirements (pre-contract, ongoing)
- Concentration risk management (over-reliance on single providers)
- Subcontracting and fourth-party risk
- Exit strategies and transition planning
2. Key contractual provisions (Article 30):
- Service level agreements (availability, performance)
- Access, audit, and inspection rights
- Data security and location requirements
- Incident notification obligations
- Termination rights and assistance
- Subcontracting restrictions and notifications
3. Register of information (Article 28):
- Inventory of ICT third-party arrangements
- Criticality classification (critical/important vs. supporting)
- Data processed and locations
- Contractual terms summary
- Risk ratings and controls
Ensure compliance with EBA/ESMA/EIOPA guidelines on outsourcing.Оцінка критичних постачальників ІКТ-послуг третіх сторін
Assess whether our ICT service providers qualify as "critical" under DORA and implications:
Our key providers:
[List major ICT providers and services they deliver]
For each provider, analyze:
- Criticality to our operations (essential function, systemic importance)
- Substitutability (availability of alternatives, switching costs)
- Number of financial entities they serve
- Whether they meet critical third-party provider thresholds
If provider is designated as critical:
- Additional oversight by Lead Overseer
- Required cooperation with oversight activities
- Enhanced contractual provisions
- Incident reporting obligations
- Resilience and testing requirements
Develop strategy for managing critical provider relationships under enhanced oversight regime.Обмін інформацією (Розділ V)
Участь в обміні інформацією про кіберзагрози
Establish participation in information sharing arrangements per DORA Article 45:
Information sharing opportunities:
- Financial sector ISACs (Information Sharing and Analysis Centers)
- National cybersecurity authorities and CSIRTs
- Industry peer groups
- Threat intelligence platforms
Participation framework:
- Information types to share (threat indicators, vulnerabilities, incidents, defensive measures)
- Information types to receive (threat intelligence, attack patterns, mitigation advice)
- Confidentiality and anonymization requirements
- Legal protections for sharing (GDPR compliance, liability protections)
- Operational procedures (how to share, with whom, when)
- Internal approval processes
- Feedback loops and lessons learned
Address DORA provisions: voluntary participation, liability protections, confidentiality, GDPR exemptions for cybersecurity purposes.Управління та підзвітність
Нагляд керівного органу за ІКТ-ризиками
Define management body responsibilities for ICT risk per DORA Article 5:
Our governance structure:
- Management body composition: [board of directors, executive committee]
- ICT risk function: [CIO, CISO, IT risk team]
- Reporting lines: [how ICT risk reaches management body]
Management body responsibilities:
- Approval of ICT risk management framework
- Approval of digital operational resilience strategy
- Oversight of ICT risk exposure and risk appetite
- Allocation of resources and budget for ICT risk
- Approval of ICT business continuity and disaster recovery plans
- Review of resilience testing results and findings
- Oversight of third-party ICT risk
- Approval of major ICT changes and projects
Create:
- Terms of reference for ICT risk oversight (board committee or full board)
- Reporting templates (ICT risk dashboard, incident summaries, testing results)
- Meeting frequency and agenda items
- Training requirements for non-executive directors on ICT risk
Ensure management body understanding and active oversight, not just rubber-stamping.Документація та докази відповідності DORA
Develop comprehensive DORA compliance documentation for supervisory review:
Documentation requirements across DORA chapters:
Chapter II (ICT risk management):
- ICT risk management framework and policy
- ICT asset inventory and classification
- Business impact analyses
- ICT business continuity and disaster recovery plans
- Backup and restoration procedures
- Change management procedures
- Patch management procedures
Chapter III (Incident management):
- Incident response procedures
- Incident classification methodology
- Incident register and notification records
- Root cause analyses and lessons learned
Chapter IV (Testing):
- Resilience testing program and schedule
- Testing results and findings
- Remediation plans and evidence
- TLPT reports (if applicable)
Chapter V (Third-party risk):
- Third-party risk management policy
- Register of ICT third-party arrangements
- Due diligence assessments
- Contracts with key provisions
- Exit plans
Governance:
- Management body minutes (ICT risk discussions and approvals)
- ICT risk reporting to management body
- Training records for management body
Create a DORA compliance repository structure and evidence collection plan for ongoing supervisory inspections.DORA наголошує на безперервній стійкості, а не на відповідності на певний момент часу. Вбудовуйте постійний моніторинг, тестування та покращення у вашу рамку з першого дня.
Кращі практики відповідності DORA
Інтеграція з наявними рамками
Map DORA requirements to our existing compliance frameworks to avoid duplication:
Existing frameworks:
- ISO 27001: [if certified or implementing]
- NIS2: [if in scope as essential/important entity]
- GDPR: [data protection and breach notification]
- SOC 2: [if providing services to US customers]
- PCI DSS: [if processing card data]
For each DORA requirement, identify:
- Overlaps with existing controls
- Gaps requiring new controls
- Opportunities for integrated compliance (e.g., unified testing program)
- Conflicting requirements requiring reconciliation
- Shared evidence and documentation
Create an integrated compliance framework leveraging existing investments while meeting DORA-specific requirements (e.g., management body oversight, incident reporting timelines, TLPT).DORA базується на наявних стандартах, таких як ISO 27001, але додає специфічні вимоги для фінансового сектору. Використовуйте наявні рамки як основу та додавайте специфічні для DORA елементи зверху.